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CUSTOMER TESTIMONIALS

NHHMN

 

From: Alan S, ABC Supply Co.
This letter is in regards to Arnie Lawson and Northern Hideaway Homes. I have been his sales rep for the last 5 years and in that time his company has grown to be one of my premier accounts. We have a very good working relationship and he’s always treated me fairly and with respect. Any time there are problems or concerns, he has never spoken to me or any of our employees in a disrespectful manner which can be pretty commonplace in the construction industry. For that I am grateful.

I’ve been on many of his job sites throughout these last five years and he is a very meticulous job site supervisor. He pays very close attention to the small details and does great work. He has even done work for some of our employees and their friends. I would not hesitate to recommend Arnie and Northern Hideaway Homes to any one of my friends or family. If you have any further questions or concerns, please feel free to call me at 612-366-8599.

Sincerely,

Alan S.
Outside Sales
ABC Supply Company

 



 

Dear Mr. Lawson:
We write to you today to express our thanks and appreciation for all the work you, Eric and the rest of your crew, performed on our behalf. Learning we sustained hail damage to our roof was a bit over whelming at first. We had zero experience dealing with this type of issue and had no idea how to proceed with our insurance carrier. We knew your firm replaced a roof across the street from us and that our neighbors highly recommended you for our roof replacement. During the time you and Eric sat down with my husband and me to answer all of our questions in detail, we then learned of an added bonus your firm performs for their clients, which alleviated our concerns. You informed us that you would be on site when the adjuster came to evaluate the damage to the roof and be available to them for questions or concerns that might arise in regards to our claim process. You worked with us and our carrier to make the process of evaluating the damage and getting the claim approved seamless and stress free. Once approved, your crew showed up early and in a no-nonsense way, got to work. By 2pm the entire roof was replaced with a new roof. They were professional, courteous and respectful to my home and flower gardens. All of which I am grateful. Once completed, they took several tours around our home to ensure that all debris was removed from the grounds before leaving. Eric arrived soon after to inspect the job and the next day, you arrived to inspect as well.
All of these things combined make you one of the best contractors we have had the pleasure to deal
with and I have already recommended your firm to another neighbor. We also told Eric that you sign
can remain in our front yard as long as you want it to, as we will definitely recommend your firm to
anyone who asks about our new roof. Arnie, thank you again for everything.

Sincerely,
Terry  P. and Harish P.

 



 

Better Business Bureau of Minnesota and North Dakota
220 S. River Ridge Cir
Burnsville, MN 55337

Tel: 651-699-1111

July 1, 2013

Arnold Lawson
Northern Hideaway Homes, Inc.
917 E Dual Blvd NE
Isanti, MN 55040-6817

RE: Case # 57255434: Sinuon & Larry L.

The BBB is happy to inform you that Sinuon & Larry Leiendecke has taken the time to compliment your business for a job well done!

It is always encouraging to hear about a positive marketplace experience. This is a great indication that consumer satisfaction is important to you and the way you operate your business.

The BBB will keep this compliment in your file for 36 months, our standard reporting period. You may access the compliment case at any time by visiting www.minnesota.bbb.org Click on ‘access a complaint’ in the blue box on the right side of the page. Enter your case id 5 7 2 5 5 4 3 4 and your password u3ex3xy. Please select ‘business’.

Again, thank you for upholding an ethical approach when dealing with your consumers and contributing to a trustworthy marketplace.

Sincerely,

Thaddeus Lewis, Mediation Coordinator
651 695-2441
thaddeus.lewis@thefirstbbb.org

Better Business Bureau of Minnesota and North Dakota
The Actual Report to the BBB
ACTIVITY REPORT Case # 57255434
 
Consumer Info: L, Sinuon & Larry
Roseville, MN 55113-6552
 
Business Info: Northern Hideaway Homes, Inc.

Consumer’s Original Comment:
 
We are writing to provide our sincere compliments to Northern Hideaway Homes, Inc. We cannot begin to explain how well Arnie Lawson and the company treated us and treated our home.
 
We have a highly landscaped home and they were very cautious with our plantings and did a fantastic job roofing and re-siding our home (as well as all the other stuff we had them do). In fact, four other homeowners in my neighborhood saw their work and had them work on their homes as well.
 
Northern Hideaway Homes also worked with our insurance company and met with the adjustor and advocated for coverage by pointing out things that we completely missed and were not aware of. And, we got the coverage for those things.
 
In this day and age good contractors/construction companies with high integrity and quality are hard to find — and we are very pleased to report that we found one!

 



 

 

OUR CLIENTS SAY

TESTIMONIALS

 

 

I want to thank both you and Ken for the outstanding work and customer service you provided in re-shingling my storm-damaged roof. Your work crew did a superb job and both you and Ken went much further than was expected to assure that we were completely satisfied with the job.I would recommend your firm to anyone who wants storm restoration work done.
John K.

Arnie Lawson and the crew of Northern Hideaway Homes did an excellent job on my home and garage re-siding and re-roofing project after storm damage. Arnie handled all of the insurance communications
and details and there were no problems or glitches. The job was completed in a professional and efficient manner.
Susan A.

The new windows are great, they’re much warmer and a whole lot quieter. The workers were really great too. They acted very professional, were quick, efficient, did a great job and cleaned up after themselves very well. They came when they were scheduled and were done when they said they would be.”
Rick S.

 

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NHH Building & Restoration fully guarantees all of our workmanship. We promise quality and professional craftsmanship or we will make it right at no additional cost. YOUR SATISFACTION IS OUR HIGHEST PRIORITY!